FAQs
HOW DO I PURCHASE AN ITEM?
Use the CONTACT US TO PURCHASE link, list the SKU#s you are interested in, and we will respond via e-mail with the next steps. You can also call us at 602-253-6206 or visit us in person Monday to Friday from 8:00 AM to 4:00 PM.
WHERE ARE YOU LOCATED?
2025 E University Dr, Phoenix, AZ 85034
We are located on University Drive in PHOENIX between 16th & 24th Streets, just south of I-17 & the Sky Harbor Airport Rental Car Return Center.
Click here for a map
WHAT ARE YOUR HOURS?
Monday - Friday
8:00 AM - 4:00 PM
DO I NEED AN APPOINTMENT?
No appointment necessary, we are open to the public.
DO YOU SHIP?
We partner with reputable third-party shipping companies to facilitate delivery of your items. We are able to request a shipping quote on behalf of our customers with a full shipping address. All shipping invoices are separate invoices that are settled directly with the shipping company.
We are happy to facilitate international shipping as well. Please keep in mind that additional expenses may be incurred at the border, and you may need to provide a customs agent to finalize your shipment.
HOW DO I PURCHASE & SHIP ITEMS I VIEWED ONLINE?
Once you’ve chosen the items you wish to purchase we will secure a crating and shipping estimate, and email you photographs (if necessary) of the items for your approval. Once you’ve approved the shipping estimate and the photographs, we can process the transaction over the phone.
All items must be picked up for shipping within 30 days of purchase, or a storage fee will apply of $25 per item/per week.
CAN YOU HOLD AN ITEM FOR ME?
We offer 24-hour in-store holds. Please be advised we oftentimes have backup holds on doors, and they move very fast! We can keep sold items for a maximum of 30 days in our warehouse.
WHERE DO YOU FIND ALL THESE PIECES?
The majority of our items are salvaged from Europe; mainly France and Belgium. A portion of our inventory is sourced in the United States, primarily the Midwest and East coast.
SINGLE DOORS, PAIR OF DOORS or SETS OF DOORS?
A single door is one door. A pair of doors will come with two doors, and a set of doors is 3 or 4 doors; generally bi-folding.
DO YOU OFFER RESTORATION SERVICES?
Our salvaged architectural finds are sold in "as is" condition. Antiquities Warehouse does not offer in-house restoration/painting/staining services, though we are happy to provide recommendations for companies that do provide these services.
DO YOU OFFER DELIVERY OR INSTALLATION?
Antiquities Warehouse does not offer delivery or installation services, though we are happy to recommend vendors who can provide these services.
CAN YOU HELP ME FIND A DOOR BASED ON MY MEASUREMENTS?
We recommend beginning your search in our Doors section on our website. A little creativity can go a long way in searching for antique doors. Please keep in mind that the majority of our doors are salvaged from Europe and generally do not fit standard measurements. Some doors may need to be trimmed to fit your opening. Please use the Click Here for Pricing button, list all the SKU #s you're interested in, and we will respond with pricing during regular business hours.
DO YOU BUY ANTIQUES FROM THE PUBLIC?
If you are interested in selling antiques, please email pictures, asking price, and any known provenance or information to info@antiquitieswarehouse.com. If we are interested in acquisition, we will be in contact. Please be aware that due to the large number of e-mails we receive, we may not be able to respond to all acquisition inquiries.
DO YOU OFFER DESIGNER OR TRADE DISCOUNTS?
We offer one retail pricing structure.
ARE ANY OF YOUR PRODUCTS TESTED FOR LEAD PAINT?
No, we do not test items for lead paint; they are sold as-is. If there is a concern about that, customers are welcome to test them prior to purchase.
IS THE GLASS IN YOUR ANTIQUE DOORS TEMPERED?
No, most times the glass is original and is not tempered.